7bdt's Privacy Policy
Your personal information is of the highest importance to us. This policy explains in detail how information is collected, used, and kept secure.
Privacy Policy Details
1 Introduction & Scope
Welcome to 7bdt. This Privacy Policy ("Policy") describes how 7bdt ("we", "our", "platform") collects, processes, stores, and protects your personal information. This Policy applies to all individuals who use our website and related services.
By using our platform, you are agreeing to the terms described in this Policy. We recommend that you read this Policy in full, and if you have any questions, contact our support team. This Policy may be updated from time to time, and we will notify you of any significant changes.
This Policy applies only to services provided through 7bdt. We are not responsible for the privacy practices of third-party websites or services.
2 What Information We Collect
7bdt collects the following categories of information to operate and improve its services:
2.1 Information You Provide Directly
When you create an account or use our services on the platform, you provide the following information:
- Full name and date of birth (for age verification — only for those aged 21 or above)
- Email address and mobile number
- Residential address
- National ID card or passport details (for identity verification)
- Preferred payment method information (bKash, Nagad, Rocket, or bank transfer)
- Any information you share with us through any form of communication
2.2 Automatically Collected Information
The following information may be collected automatically while you use our services:
- IP address and device identification information
- Browser type and version
- Operating system information
- Data from cookies and similar tracking technologies
- Your activity and navigation patterns on the site
- Login time, session duration, and related log data
- Device language and time zone settings
2.3 Financial Transaction Information
We record transaction-related information to process deposits and withdrawals. Full financial details provided through payment channels are not stored directly with us — they are handled according to the policies of the relevant payment service provider.
3 Purpose of Using Information
7bdt uses your information for the following legitimate purposes:
3.1 Account & Service Management
- Creating, managing, and verifying your account
- Confirming your identity and verifying your age
- Processing deposit and withdrawal requests
- Maintaining gaming history and transaction records
- Providing and managing VIP program benefits
3.2 Security & Fraud Prevention
- Detecting and preventing unauthorized access and fraudulent activity
- Meeting Anti-Money Laundering (AML) obligations
- Protecting the security and integrity of the platform
- Preventing the operation of multiple accounts
3.3 Communication & Support
- Providing customer support via live chat and email
- Sending important account updates and notices
- Responding to your requests or complaints
3.4 Service Improvement
- Analyzing and improving the user experience
- Identifying and resolving technical issues on the platform
- Planning new features and services
4 Cookies & Tracking Technologies
7bdt uses cookies and similar technologies to help improve your browsing experience and ensure the platform functions properly.
4.1 Essential Cookies
These cookies are essential for the platform to work correctly. They maintain your login session, verify security, and enable basic functions. Disabling these cookies may cause some parts of the site to not work properly.
4.2 Analytics Cookies
These cookies help us understand how users interact with the platform. The data collected is processed in aggregate and does not personally identify you.
4.3 Managing Cookies
You can control cookies through your browser settings. However, please note that disabling certain cookies may reduce the quality of our services.
5 Information Sharing & Disclosure
7bdt does not sell, rent, or commercially transfer your personal information to third parties. However, information may be shared in the following limited circumstances:
5.1 Service Provider Partners
We work with trusted third-party service providers who carry out specific functions on our behalf — such as payment processing, identity verification, and customer support. These partners are given only the information necessary to perform their designated tasks and may not use your information for any other purpose.
5.2 Legal Obligations
We may be required to disclose information to fulfill legal obligations, comply with valid legal processes, or in response to lawful requests from government authorities.
5.3 Fraud Prevention & Security
Information may be shared with relevant authorities to prevent serious fraudulent activity, money laundering, or other illegal activity.
5.4 With Your Consent
Before sharing information for any reason other than those stated above, we will obtain your explicit consent.
6 Data Security & Protection
7bdt takes industry-standard technical and administrative measures to ensure the security of your information:
- SSL Encryption: All data transmission on our site is protected by SSL/TLS encryption technology.
- Secure Data Storage: Stored information is kept on encrypted, secure servers.
- Access Controls: Only authorized staff have limited access to your information for specific operational purposes.
- Security Audits: Our systems undergo regular security reviews.
- Staff Training: Our team members receive training on data protection.
While we ensure the highest level of protection, no online system can be guaranteed to be completely secure. We therefore advise you to keep your account password confidential and to log out of your account after using an unfamiliar device.
7 Data Retention Period
7bdt retains your personal information only for as long as necessary to provide services or to meet legal obligations.
- Account Information: Retained for as long as your account remains active.
- Transaction Records: Retained for the period required under financial regulations.
- Identity Verification Documents: Retained for a set period after verification, then securely deleted.
- Communication History: Retained for a limited period to help improve customer support quality.
Even after an account is closed, some information may be retained for a specified period due to legal and regulatory obligations.
8 Your Rights
You have the following rights regarding your personal information:
8.1 Right to Access Information
You may request a copy of the information we hold about you at any time.
8.2 Right to Correction
If any information we hold about you is inaccurate or incomplete, you may request that it be corrected.
8.3 Right to Deletion
In certain circumstances, you may request that your personal information be deleted. However, some information may need to be retained due to legal or regulatory obligations.
8.4 Right to Restrict Processing
In certain circumstances, you may request that the processing of your information be restricted.
8.5 How to Exercise These Rights
To exercise the rights above, please contact our support team. We will respond to your request as quickly as possible.
9 Minor Users
7bdt's services are intended exclusively for adults — only those aged 21 or above. We do not knowingly collect personal information from any minor. If we become aware that we hold information belonging to a minor, we will take immediate steps to delete it and close the relevant account.
If a parent or legal guardian suspects that a minor is using our platform, they may contact us directly.
10 Third-Party Links & Services
Our platform may be connected to third-party service providers (such as payment gateways and game providers). These third parties have their own privacy policies that apply to information collected by them. 7bdt is not responsible for the privacy practices of these third parties. We encourage you to review their policies.
11 Policy Changes & Updates
7bdt reserves the right to update this Privacy Policy as needed. For any significant changes, we will:
- Publish the updated date on this page
- Send a notification to your registered email (where applicable)
- Display a visible notice on the platform
Continued use of the platform after any changes will be considered as your acceptance of the updated Policy.
12 Contact Us
If you have any questions, concerns, or information-related requests regarding this Privacy Policy, please contact us:
Support Email: [email protected]
Live Chat: Directly through the 7bdt platform, available 24/7
Language Support: Support is provided in both Bengali and English
Our support team is always ready to answer any of your questions. For privacy-related requests, we will do our best to respond as quickly as possible.